Senior Programme Manager, EU Operations Concessions

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the longterm vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. The role can be based in: LUX (Luxembourg), LHR (London), LIN (Milan), MUC (Munich) or MAD (Madrid), CDG (Paris). Job ID: 2581303 | Amazon EU Sarl About the team EU Operations Concessions is overseeing endtoend Operations Controllable Concessions, Undeliverables and Unreturned for EU Amazon Fulfillment network. The team runs EU-wide initiatives, which aim for Customer Experience improvement by recognizing, analyzing and fixing operational defects in First Mile (Fulfillment Centers), Middle Mile (Amazon Transporation