Service Manager - IT Service Operations (m/f/d)

Lloyds Bank GmbH and its brands Bank of Scotland and Lloyds Bank have won over 1 million satisfied customers in recent years. And this thanks to convincing products and, above all, our committed colleagues who want to achieve the best for our customers every day with new ideas, challenges and joy. In order to continue writing our success story, we are looking for the right reinforcement for our teams, because all our ambitious goals would be unattainable without teamwork. We also welcome career changers. For our office in Berlin Mitte we are looking for a Service Manager - IT Service Operations (m/f/d) Join our team as an IT Service Manager and play a key role in ensuring reliable, secure, and highperforming IT services that keep our business running smoothly. In this role, you'll oversee critical operations, drive incident resolution, and lead initiatives that enhance service quality and compliance. If you thrive in a dynamic environment, enjoy solving complex problems, and want to make an impact on business continuity and innovation, this position is for you.