CRM Solution Architect (m/f/d)

Conduct a comprehensive analysis of our Microsoft Dynamics 365 CRM systems, identifying redundancies, inefficiencies, and integration challenges Design end-to-end CRM processes, including data models, integration layers, workflows, and user interfaces Define and enforce CRM development standards based on best practices and governance models Oversee the implementation and customization of the CRM platform, ensuring alignment with business needs Document system architecture and data flows to ensure smooth transition and effective knowledge

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