Senior IT Operations Technician (f/m/d)

In this role, you will have the opportunity to lead continuous improvements, ensure the reliability and efficiency of our IT infrastructure, drive a variety of on-site IT projects, and act as the key technical bridge between local business teams and central IT. Deliver hands-on on-site L2 support, resolving complex issues to maintain efficient operations Monitor help desk trends, identify recurring challenges, and drive improvements across IT services Facilitate onboarding and training for new IT team members (f/m/d) Create and share clear training materials and documentation for the central IT L1 Support team Act as the primary interface between the manufacturing site and central IT, ensuring seamless on-site project execution Provide local insights to guide practical and effective IT

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