Steer and monitor FM service performance (KPIs & SLAs) Manage and control external FM service providers Check maintenance activities, identify operational risks and initiate corrective actions Steer and control technical FM projects on time and within budget Track project progress, risks, and compliance (quality, safety, regulations) Support budget forecasting, and cost control (OPEX/CAPEX), including optimization measures Ensure compliance with FM operations, safety, and internal requirements Support audits, reporting, and performance

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