Salesforce Platform Architecture & Design
Own the end-to-end Salesforce architecture covering Sales Cloud, Service Cloud, Experience Cloud (Portals), Revenue Cloud, and integrations.
Translate complex business requirements into scalable, secure, and reusable Salesforce solutions, aligned with enterprise architecture standards.
Define Salesforce reference architectures, design patterns, and non-functional requirements (performance, scalability, security).
Ensure compliance with enterprise security, GDPR, and integration standards.
Functional leadership
Drive and deliver the vision and roadmap for Business Partner Portals, including:
Customer portals
Supplier and partner portals
B2B commerce and self-service experiences
Define adoption, usability, and experience KPIs; continuously optimize customer and partner engagement.
Technical Leadership & Governance
Act as technical authority for all Salesforce initiatives, including custom development (Apex, LWC, APIs).
Lead and mentor Salesforce developers, administrators, and external partners.
Establish and enforce:
Salesforce development standards
CI/CD and release management practices
Code quality, security, and documentation
