Service Sales Manager (m/f/d)

Service Sales Manager owns the HW post-sales business activities for an assigned set of accounts. They drive sales and promotion of Customer Support Agreements and Production Value Services, including SW Solutions. As the first point of contact for HW Sales Teams and Account Managers, he/she is the Sales channel of service business. Primary duties include (but not limited to): Understanding customer needs, Developing compelling sales strategies, Selling the value of services Managing Quote to Cash processes, Meeting Order Target and Profitability Planning Metrics. The Service Sales Manager proactively analyzes data, collect customer needs through proper customer journey and experience, engage account teams, create sales strategies, and provide continuous proactive communications internally and externally. This customer facing position requires domestic and (some) international travel to build a strong relationship with customers and local Advantest Account Teams Responsibilities include: On time renewal of existing Customer Support Agreements (CSAs) and warranty conversion business. Accurate and timely forecasting of orders in Customer Relationship Management (CRM)

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