Mitarbeiter für unseren finnischen Kundenservice am Hauptsitz (m/w/d)

We inspire and enable people to speak music, everywhere. And that's what we want with you. Your tasks are as challenging as they are varying: You will process orders, create quotations and manage customer accounts Firstlevel aftersales support - you advise and support our customers by phone, email or chat in the international area You look after our customers by phone, email and chat and represent their concerns and interests  You are responsible for an area of responsibility and make independent decisions to initiate and coordinate returns, exchange of goods, credit notes and repairs You take care of the convenient processing of orders and services You work continuously with our specialist service and workshops and coordinate with them You provide product advice and translation work in collaboration with our specialist

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