As Senior Product Manager, you are the guiding force for your team as you take ownership of our debt collections and garnishment systems, assuming accountability, guiding the product vision, and maintaining a
Using your roadmap, you align the products Collections strategy, regulatory requirements, and global direction, and cultivate a concise and well-defined backlog, always knowing where to prioritise to drive impact and outcome.
You lead the rollout of system enhancements, including major releases and regulatory changes. With your strong sense for quality and innovation, you ensure smooth delivery through close collaboration with all stakeholders, as well as structured testing, sign-off, and documentation in line with ING standards.
As the central point of contact, you bring together IT, architecture, vendors, and other partners, while working closely with Collections Operations, Risk, Compliance, Legal, and Analytics.
When it comes to cross-country initiatives, you represent local needs and ensure alignment with Global standards - escalating conflicts where needed.
Everything you do drives the transformation of Collections towards the Global Target Operating Model. Here, you
