Supply-Chain Planning Systems Lead (m/f/d)

Act as first-line support for planners, diagnosing whether issues are data-related, configuration-driven or systemic Own and continuously optimise the Forecasting & Replenishment system logic, parameters and business rules to ensure effective replenishment, inventory performance, and operational reliability Configure and maintain system processes, user views, KPI dashboards, and timed reports to support exception-based planning and operational visibility Oversee user roles, permissions, and governance to ensure the system operates securely, reliably, and in line with business rules Manage and prioritise a structured list of system improvement and configuration requests, aligning delivery with business impact and leadership expectations Design, configure, and validate system changes in the test environment before controlled migration to production Administer system updates and clearly communicate business impact, timing, and required actions to stakeholders Perform structured root-cause analysis of replenishment and inventory variances and implement corrective improvements Escalate complex system issues to the Solutions Provider with clear problem statements and supporting

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